1. Information we collect

We may collect personal information when you contact us, request a booking, enquire about a trip, subscribe to updates, or use our website. This can include your name, email address, phone number, country of residence, travel preferences, dates, and booking details.

2. How we use your information

We use personal information to respond to inquiries, prepare quotes, confirm bookings, coordinate itineraries, communicate trip updates, and provide customer support. We may also use information to improve the services we offer, maintain records, and comply with legal obligations.

3. Data sharing

We do not sell or rent your personal data. We may share information with trusted third parties only where necessary to deliver the service, such as payment processors, booking systems, email communication tools, or local service providers that help us organise tours and activities.

4. Cookies and website analytics

Our website may use cookies and similar technologies to understand usage patterns, improve browsing experience, and remember selected preferences. Cookies may help us understand which pages are visited most often and how visitors navigate the site.

5. Data retention and security

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, provide services, satisfy legal or accounting obligations, and resolve disputes. We use reasonable safeguards to protect personal data against unauthorised access, misuse, loss, or alteration.

6. Your rights

You may request access to, correction of, or deletion of your personal information where applicable. You may also ask to opt out of marketing communications. Please contact us using the details below if you want to exercise any of these rights.

7. Contact

If you have any questions about this Privacy Policy, please contact Mt.Kadam Tours at [email protected] or use the contact form on our website.